PRIVACY
PURPOSES OF DATA COLLECTION AND PROCESSING
SAS IGLOO FRANCE CELLULOSE hereby informs you that it will process data in a lawful, opt-in, transparent, and up-to-date manner. If this data is inaccurate, SAS IGLOO FRANCE CELLULOSE undertakes to take all reasonable measures without delay to have it deleted or corrected.
The personal data collected on our website is used to manage commercial relations (requests for quotes, newsletters, and emails) and to respond to questions about our company or our products.
In accordance with Article 27 of the French Data Protection Act of January 6, 1978, the information required by SAS IGLOO FRANCE CELLULOSE and its suppliers to process and fulfill your requests is indicated on the website.
SAS IGLOO FRANCE CELLULOSE collects the data you provide
– when you fill out one of our contact forms,
– when you subscribe to the newsletter, special offers, request documentation, etc.
We may also use your data for advertising purposes, either after obtaining your express consent or within the limits authorized by law.
We may also use your data to comply with our legal and/or regulatory obligations, where applicable.
RECIPIENTS OF PERSONAL DATA
The recipients of your personal data collected on our website are primarily ourselves for customer relationship management purposes. Other recipients of your personal data may include our technical service providers for the website and our business partners. Where required by law, your consent will be obtained or you will be given the option to refuse before any data is transferred.
USER RIGHTS
It is hereby reiterated that individuals whose personal data is processed have the right to access, rectify, and object to the processing of their personal data. In accordance with the rights conferred by current data protection regulations, you may exercise your rights of access, rectification, restriction of processing, erasure, portability, and objection to the processing of your personal data by sending your request to our postal address or by email.
SAS IGLOO FRANCE CELLULOSE
ZA Sud Est, Rue Michel Breton
85150 Les Achards
info@cellulose-igloo.com
You may contact the competent supervisory authority (CNIL) to submit any complaint you deem appropriate.
COMMERCIAL PROSPECTING BY EMAIL, NEWSLETTER, INFORMATION LETTER
You can withdraw your consent to receive marketing information and information about our offers at any time by updating your contact preferences (this is particularly the case if you no longer wish to receive commercial prospecting by email)
• Click on the unsubscribe link in each email
• By contacting our sales department (info@cellulose-igloo.com)
DATA TRANSFER
We do not transfer data outside the European Union. IGLOO FRANCE CELLULOSE may transfer data when necessary (for example, to subcontractors such as graphic designers, printers, etc.). This data transfer will be carried out in accordance with the guarantees, measures, and rights provided for by the legislation in force on the protection of personal data and in accordance with our privacy policy.
PRIVACY POLICY CHANGE
This privacy policy was updated on July 24, 2019. IGLOO FRANCE CELLULOSE reserves the right to update our privacy policy at any time, and we recommend that you review it frequently.
COOKIES
IGLOO FRANCE CELLULOSE COOKIES
Our website uses cookies. These are small text files stored on your hard drive. In order to constantly improve the quality of the services offered on the site and their suitability to your expectations, IGLOO FRANCE CELLULOSE may use "cookies," text files used to identify your device when you connect to one of our services. The storage of cookies or trackers on your device (computer, tablet, smartphone, etc.) allows IGLOO FRANCE CELLULOSE to collect information and personal data.
Depending on your device settings, cookies allow you to:
• Use the main features of the IGLOO FRANCE CELLULOSE website,
• Optimize our website and detect any technical problems,
• Remember your choices and preferences and personalize your user interface,
• Compile statistics for the purposes of managing traffic and usage of the various elements comprising the IGLOO FRANCE CELLULOSE website (sections and pages visited, user navigation) in order to improve the site's usability and the appeal of the services offered,
• To evaluate the effectiveness of our advertising campaigns by counting and evaluating the number of sales and clicks based on our advertising investments,
• To know the content of the pages of the site you visit,
• To share information with other websites in order to offer you relevant advertisements and announcements,
• To share information on social networks.
Depending on your cookie settings, certain trackers may be issued or read by third parties (advertising providers, communication agencies, etc.) when you browse the IGLOO FRANCE CELLULOSE website.
You can adjust your cookie settings at any time. For more information on the use of cookies by IGLOO FRANCE CELLULOSE, please see our cookie management policy.
TYPES OF COOKIES USED ON OUR WEBSITE
The IGLOO FRANCE CELLULOSE website uses several types of cookies.
COOKIES ESSENTIAL FOR THE USE OF THE WEBSITE (TECHNICAL COOKIES)
They are necessary for navigating our site and accessing various products and services. Technical cookies enable us to recognize you, indicate your visit to a particular page, and thus improve your browsing experience, in particular by adapting the presentation of our site to the display preferences of your device (language used, display resolution, operating system used, etc.) during your visits to our Site, depending on the hardware and viewing or reading software that your device contains.
These cookies cannot be disabled or configured, otherwise you will no longer be able to access the site and/or the site's services.
WEBSITE PERFORMANCE COOKIES
Performance cookies enable us to optimize our website and detect any technical issues you may encounter. They allow us to collect information about how you use the cellulose-igloo.com website, including the number of visits per page, the number of error messages displayed, the time spent on a page, and the number of clicks on an area of the site. The information stored cannot be used for commercial purposes.
ADVERTISING MARKETING COOKIES
MEASUREMENT COOKIES
Measurement cookies allow us to evaluate the effectiveness of our advertising campaigns.
TARGETING COOKIES
Targeting cookies allow us to know:
– the content of the pages you view,
– the pages and websites you may have viewed during your recent browsing, or just before arriving at the cellulose-igloo.com website.
This allows us to offer you personalized advertising, taking your preferences into account. If a computer or mobile device is shared by several people, it is possible that the person receiving the emails or viewing the advertisements is not the person who performed the search. We may share some of this information with IGLOO FRANCE CELLULOSE partners or other external partners in order to deliver targeted and relevant advertising to your computer or mobile device.
GOOGLE ADVERTISING COOKIE
Google tailors ads shown to users based on their browsing activity on this website or other sites. Here are the privacy policy and terms of use for this data: https://policies.google.com/privacy You can disable this service.
RESPECT FOR YOUR PRIVACY
We are committed to protecting your privacy. We do not associate any personally identifiable information with your cookies. Cookies do not allow us to know your address, date of birth, phone number, or any other information that could identify you. If your computer or mobile device is used by several people, or if it has several browsers, it is possible that the content displayed to other users may correspond to your preferences. If you wish, you can change your browser settings by referring to the section on cookie management and browser settings below.
REFUSING COOKIES
If you refuse to accept the cookies we issue on your device, or if you delete those we have stored there, you will no longer be able to benefit from a number of features that are nevertheless necessary for browsing certain areas of our site. This would be the case if we were unable to recognize, for technical compatibility purposes, the type of browser used by your device, its language and display settings, or the country from which your device appears to be connected to the Internet. In this case, we accept no responsibility for the consequences of the degraded functioning of our services resulting from our inability to store or consult the cookies necessary for their functioning and which you have refused or deleted.
HOW TO EXERCISE YOUR CHOICES, DEPENDING ON THE BROWSER YOU USE?
Each browser has different settings for managing cookies and your preferences. These settings are described in your browser's help menu, which will tell you how to change your cookie preferences.
For Internet Explorer™: open the Tools menu, then select Internet Options; click on the Privacy tab and choose the desired level
For Firefox™: open the Tools menu, then select Options; click on the Privacy tab and choose the desired options
For Chrome™: open the settings menu (wrench logo), then select Settings; click on Advanced Settings, then Content Settings, then choose the desired options
For Safari™: choose Safari > Preferences, then click on Security; click on Show Cookies, then choose the desired options
For Opera™: open the Tools menu, then select Preferences; click on the Advanced tab, then in the Cookies section, click on Manage Cookies; choose the desired options.
HOW TO EXERCISE YOUR CHOICES, ACCORDING TO ADVERTISING PLATFORMS?
You can express your choices regarding advertising on the following platform (published by the Interactive Advertising Bureau France (IAB)):http://www.youronlinechoices.com/fr/controler-ses-cookies and www.allaboutcookies.org.
HOW LONG WE KEEP YOUR PERSONAL DATA
In accordance with the provisions of the law, we retain your data for limited periods of time • Identification data (name, email address, etc.): 3 years from the last date of connection to the Site • Bank details: Your bank details are not stored by our Agency under any circumstances • Cookies: 13 months maximum from the date they are stored on your computer or device used to visit the Site • Prospect data: 1 year after the date of first activity on the site
YOUR RIGHTS UNDER THE DATA PROTECTION ACT
In accordance with the French Data Protection Act of January 6, 1978, amended by the Act of August 6, 2004, you have certain rights regarding your personal data. Simply write online or by mail to the data controller, indicating your full name, email address, and, if possible, your customer reference number. In accordance with current regulations, your request must be signed and accompanied by a photocopy of an identity document bearing your signature and specify the address to which the reply should be sent. A reply will then be sent to you within one month of receipt of the request, which may be extended to two months. If you wish to exercise this right, simply send a request by mail.
WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?
Under Article 15 of the European General Data Protection Regulation, you have the right to receive a copy of your personal data ("right of access").
Under Article 17 of the European General Data Protection Regulation, you have the right to request the erasure of your personal data or to rectify it if it is inaccurate, obsolete, unlawful, or if you wish to withdraw your consent ("right to erasure and right to rectification"). Please note that we may retain certain information about you when required by law or when we have a legitimate reason to do so, for archival purposes or for reasons of public interest. This is the case, for example, if we believe that you have committed fraud or violated our Terms and Conditions of Use and we wish to prevent you from circumventing the applicable rules.
Under Article 21 of the new European Data Protection Regulation, you also have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data for direct marketing purposes or to processing carried out on the basis of our legitimate interest, unless there are legitimate and compelling reasons or a finding of legal rights. ("right to object").
Under Article 18 of the new European data protection regulation, you have the right to restrict the processing of your personal data ("right to restriction of processing"). Please note that this right only applies if you contest the accuracy of your personal data during the period allowing us to verify its accuracy; in the event of unlawful processing on our part and you request a restriction on their use rather than erasure, we no longer need the personal data for the purposes of the processing, but you still need it for the establishment, exercise, or defense of legal claims; in the event that you exercise your right to object during the period of verification as to whether our legitimate grounds override yours.
Under Article 20 of the new European Data Protection Regulation, you also have the right to data portability, i.e., the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and the right to transmit this data to another data controller ("right to portability").
You have the right to express your last wishes regarding the future of your personal data after your death. Otherwise, the erasure of your personal data by a third party will not be possible.
You have the right, upon proving your identity as an heir, to require the data controller to take the death into account and update the data. With regard to this particular aspect of digital death, an heir cannot, on the basis of the Data Protection Act, have access to the data of a deceased person.
If you have any questions about this privacy policy or any requests regarding your personal data, you can contact us directly by sending an email to our data controller. You also have the right to lodge a complaint with the relevant supervisory authority or seek redress through the competent courts if you believe that we have not respected your rights.
SOCIAL MEDIA
USE OF YOUR DATA WITH SOCIAL NETWORKS
The use of social networks and services related to these social networks may result in the collection and exchange of certain data between social networks and IGLOO FRANCE CELLULOSE. We invite you to consult the personal data protection policies of social networks in order to find out exactly what information is collected by social networks and may be transmitted to IGLOO FRANCE CELLULOSE in connection with its websites, as well as the purposes for which your data may be used, in particular for advertising purposes. You can configure the access and confidentiality of your data directly on social networks. IGLOO FRANCE CELLULOSE collects certain information and personal data on its own behalf in connection with your activity on the IGLOO FRANCE CELLULOSE social network pages. This data is used for advertising purposes to improve our commercial relationship and the advertising sent to you in order to offer you a personalized and social experience. The information collected by IGLOO FRANCE CELLULOSE on its own behalf through IGLOO FRANCE CELLULOSE websites or services linked to social media is governed by these terms and conditions and the specific terms and conditions of the cellulose-igloo.com website. However, IGLOO FRANCE CELLULOSE is not responsible for the use of your data by social media on their own behalf.
PLUG-INS AND SOCIAL MODULES
Our site uses plug-ins or social modules. These include small "like" and "share" buttons from third-party social networks such as Facebook, LinkedIn, YouTube, etc., which you can find on our site. They allow you to like and share information from the site with your friends on social networks. When you visit a page on our cellulose-igloo.com website (web or mobile) containing plug-ins or social modules, a connection is established with the social network servers (Facebook, LinkedIn, etc.), which are then informed that you have accessed the corresponding page of the cellulose-igloo.com website, even if you do not have a Facebook or Twitter user account, and even if you are not logged into your Facebook or Twitter account. For example: If you are logged into a social network while browsing the www.cellulose-igloo.com website, the social networks you are connected to may mention your visit in your social network account. If you use plug-ins (e.g., "like"), your actions may be recorded and published on your social network accounts depending on your social network account settings. If you do not want social networks to publish your actions from plug-ins on your social network accounts, you must log out of your social networks before visiting our site.
CONTACT
If you have any questions about this privacy policy or any requests regarding your personal data, you can contact us by sending an email to info@cellulose-igloo.com
The data entered on the forms on this website remains confidential to SAS IGLOO France CELLULOSE. In accordance with the aforementioned law, the information collected will not be kept for longer than is necessary for the purposes for which it is stored or processed.